CODADA offers mystery shopping providing you with insights that will take your hospitality business to the next level.
Our specialized hotel & resort mystery shoppers are keyed into the most important performance indicators for the hospitality industry. We collect relevant data on revenue-driving behaviors specifically tailored to your hospitality business.
We monitor consumers at every touch-point, to show you the key factors and experiences that are influencing traveler decisions. This combination gives you a clear understanding of what is happening and why, throughout the purchase journey, from first contact to the final transaction.
Our programs meet all your needs and cover audits, mystery traveling, customer experience, queuing, retail outlets and accessibility.
- CODADA Mystery Shopping for the following Sectors: